The culinary scene around the hotel is amazing! I devoured a bowl of ramen at Ramen Tavern Fuukazan, just a street away, and the Kobe Beef at Ishida was out of this world. Loved the free amenities too, like those facial cleansing products—they were a game-changer! Plus, the staff were super helpful, making my stay even better.

The bathroom isn't the coziest, but luckily we didn't need the shower because of the lovely onsen just around the corner. And the elevator? Let's just say it took a minute to get moving during peak times.

The property is conveniently located near Sannomiya station. The Japanese breakfast buffet was a delightful surprise.

I found the room to be quite small, which made it challenging to manage my larger bags comfortably. While the amenities were decent, I encountered cleanliness issues, such as dust under the bed. Additionally, the parking situation was misleading, as it was not affiliated with the hotel, making my stay less convenient than expected.

best spot for exploring kobe's highlights and hidden gems

i had a fantastic stay at this hotel, just a short walk to ikuta shrine and close to the vibrant sannomiya center gai shopping street, making it super easy to explore all of kobe's landmarks and enjoy its beautiful parks during my weekend getaway.

convenience store access, proximity to train station, free amenities

Communication could be clearer regarding housekeeping. wishing for more hangers during winter!!! The smoking area left a bit to be desired. it's not the most appealing spot!!!

I had an amazing stay! The coin laundry and microwave were lifesavers, and the heated toilet seat was such a surprise. The room was small but cozy, perfect for a couple like us.

Great option for couples looking for a cozy stay

I stayed for 2 nights and had a fantastic time. The Japanese breakfast buffet was a nice surprise and really set us up for the day. There’s even a cozy little spot to enjoy food right outside, like yakitori and gyudon bowls.

It wasn't exactly cheap, but for the value, it was still acceptable.

A high floor room provided a stunning sunset view, while the bed offered a perfect balance with firm support and comfortable pillows. The hotel's automation made self-check-in seamless, although it limited staff interaction. Despite the vibrant surroundings, I was disappointed that local coffee shops didn't open early enough for my morning routine. With multiple dining options nearby, including convenience stores and restaurants, finding meals was effortless.

Super clean, helpful staff, great air conditioning. No 24-hour restaurant option, though.

Easy check-in at midnight. Great air conditioning, but no 24-hour restaurant option.

i had a great 8 nights at sotetsu fresa inn. The staff were incredibly helpful, especially when i lost my bag. they called the bar for me. the location is amazing, just steps from station sannomiya and a seven eleven right next door. check-in and check-out were super easy!

recommend

Great access from the train station, with plenty of dining options nearby and convenience stores on-site. The heated toilet seat and high-quality free amenities added a nice touch to my stay. Although the room felt cramped over four nights, the cleanliness and modern reception were very appealing. The check-in process via kiosk was smooth, but it would be better if staff availability was increased for assistance.

Had a great time with friends! The location was perfect, just a short walk to Sannomiya station and close to several fun spots. We visited the Port of Kobe, which was beautiful, and Rokkosan Ski Area was a blast for some winter fun. The staff were super friendly, and we appreciated the toiletries available at the reception.

One thing to keep in mind, we faced long elevator waits in the mornings. Sometimes it took up to 10 minutes, so you might want a room on a lower floor if you plan to leave early.